Positions
LOCATION:
Middletown, RI (Headquarters)
Advanced Remarketing Services, Inc. is seeking part-time customer support representatives to work with the nation’s top charity organizations in a fast-paced environment. Responsibilities in this position include answering inbound calls, client data entry, responding to information inquiries, and enhancing our customer experience.
Offering flexible schedules morning, afternoon and night shifts available for full and part time employment. A great opportunity for students and working parents! Office hours are 8:30 a.m. – 8 p.m.
Qualified applicants must demonstrate excellent communication skills, multi-tasking abilities, complaint call management, attention to detail, and basic computer skills such as email, google suite, word, and excel.
Requirements:
- Customer service experience
- High school diploma or GED
- Pre-hire background check.
- Basic computer and typing skills
- Ability to communicate clearly
LOCATION:
Middletown, RI (Headquarters)
NABC Recycled Rides® Coordinator. A rewarding position that helps coordinate the gifting of reliable transportation to those in need. The National Auto Body Council Recycled Rides® Coordinator is responsible for coordinating activities between insurance partners that donate vehicles to be refurbished, collision repair partners that repair and refurbish the vehicles, Charities that nominate candidates, and the title management company that processes the title transfer and recipient paperwork. The end result is veterans, single mothers and others in need receive a refurbished vehicle to help them continue on their path to independence. The job requires a process oriented person with great attention to detail, great organization skills and good communication skills, both written and verbal.
- Responsible for maintaining the integrity of the program, making sure all vehicle donated and recipients selected meet the criteria of the NABC Recycled Rides® program.
- Facilitating all communication between all NABC partners, ensuring the process is followed and the vehicles move through the system in a timely manner.
- Serve as point person, coordinating and communicating with NABC PR contact, NABC gifting coordinator, and NABC Recycled Rides® Program Director.
- Help ensure brand compliance by all partners, and NABC brand standards are followed.
Job description includes the following, but is not limited to the following and may evolve as needed with the growth of the program.
- Communicating with insurance carriers soliciting vehicle donations for shops requesting to participate in the program. Maintaining timely communication. Participating in conference calls to update the status of vehicles in process, recipient selection, to final gifting event.
- Assign event numbers as vehicles are donated and communicate the new event number to Advanced Remarketing Services (ARS), Insurance partner donating the vehicle, repair partner refurbishing the vehicle, and gifting coordinator.
- Serve as liaison to coordinate all communication between insurance partners, collision partners and ARS
- Communicating with collision repair shops and vocational schools. Mostly email communication.
a. Provide assistance with parts and services as requested
b. Follow up to ensure shop is prepared to execute successful event—event planning, presentation kit, photo/video shot list, run of show template.
c. Take the lead in scheduling reoccurring meetings with ARS, insurance partner, collision repair partner, and charity to plan for a gifting date and ensure all steps are met to achieve a drive-away event.
d. Gather logos and information needed for creation of partner posters and keys for all gifting events and forward to graphic designer
e. Following up post event for photos and video, event feedback.
f. Review all recipient nominations, assist in matching qualified recipients with the appropriate vehicle based on family size, location and needs.
g. Maintain PR calendar, communicating upcoming gifting events and information to NABC PR contact, administrative assistant, and gifting coordinator
What you should know about ARS…
- Culture matters to ARS. We value collaboration, open workplaces, flexible schedules, team based goals. Our growth is driven by ideas, intelligence and ability.
- You’ll need to be a great communicator, an ambassador for us and our partners.
About You…
- You will have two years experience in a related automotive or recycling field.
- You will possess the ability to solve problems while maintaining a focus on customer relations
- You will possess strong organizational ability and communication skills
- You will possess the ability to multitask and prioritize effectively
- You will possess the energy and drive to accomplish goals, meet deadlines, and find solutions
Legal stuff
Hiring is contingent on passing a complete background check. ARS is an equal opportunity employer.
LOCATION:
Middletown, RI (Headquarters)
What you should know about ARS…
- Culture matters to ARS. We value collaboration, open workplaces, flexible schedules, team based goals. Our growth is driven by ideas, intelligence and ability.
- You’ll need to be a great communicator, an ambassador for us and our partners.
- You’ll have to ride the wave with us every day, finding ways to get it done.
- We need bright people, decision-makers, willing to roll up their sleeves, take on new challenges, and juggle many things at once.
- In return for your best efforts, you’ll have an opportunity to work at a fast growing, innovative tech company that changes attitudes about recycling, insurance services and fundraising.
Advanced Remarketing Services, Inc. is seeking part-time Automotive Title Specialist to work with the nation’s top charity organizations in a fast-paced environment. Responsibilities in this position include opening, recording, and processing incoming titles according to established procedures, title problem resolution (including odometer discrepancies and powers of attorney), and managing related files.
Employees enjoy a wide range of conveniences, from flexible schedules to fuel (healthy snacks, sometimes unhealthy snacks, catered lunches, farm fresh veggies, and caffeine) to career development in a collaborative environment.
Qualified applicants must demonstrate excellent communication skills, multi-tasking abilities, complaint call management, and attention to detail. Ideal candidates maintain a professional attitude when negotiating with dissatisfied customers. Experience in the insurance industry and an outgoing personality are preferred.
Requirements
Two years customer service experience.
High school diploma or GED.
Pre-hire background check.
Basic computer skills.
LOCATION:
Middletown, RI (Headquarters)
What you should know about ARS…
- Culture matters to ARS. We value collaboration, open workplaces, flexible schedules, team based goals. Our growth is driven by ideas, intelligence and ability.
- You’ll need to be a great communicator, an ambassador for us and our partners.
- You’ll have to ride the wave with us every day, finding ways to get it done.
- We need bright people, decision-makers, willing to roll up their sleeves, take on new challenges, and juggle many things at once.
- In return for your best efforts, you’ll have an opportunity to work at a fast growing, innovative tech company that changes attitudes about recycling, insurance services and fundraising.
Advanced Remarketing Services (ARS), a young, growing RI company is looking for an experienced developer to join our team and collaborate in our fast-paced culture. ARS is a leader and innovator in the auto recycling & non for profit industries. Candidate will be responsible for helping to develop company’s technical strategy and development initiatives. Qualified candidate will have at least two years experience, a good working knowledge of JAVA, MySQL, HTML, CSS, and a basic working knowledge of Linux.
Company is looking for problem solver, someone who enjoys variety in work responsibilities and development platforms. Ability to work in teams and independently is required. Position is fully integrated into company services, candidate will be expected to learn new skills and contribute to company intelligence.
College Degree preferred but not required. Looking for a motivated problem solver and collaborator with a demonstrated ability to work independently and in a team. Position is full-time, permanent. Competitive compensation, flexible schedule, benefits, educational opportunities.
Keywords: RI, Rhode Island, Customer Experience Representative, Customer Success, Inside Sales, Non-Profit Brand Manager, Title Specialist, Developer, Web Programmer, Automotive, Used Cars, Charity, Auto Recycling